“I’ve been through this so many times; why is it still so hard?” Angie* has served overseas for 11 years. She has lived in three different countries and changed roles and cities more times than that. Friends and teammates have come and gone. But this latest move, prompted by unexpected visa issues, has left her floundering.

“Most people don’t sign up to be overwhelmed,” said Erik, Valeo’s Clinical Director, in a conversation I had with him, but many people accidentally set themselves up to become overwhelmed by saying ‘yes’ to tasks that they should say ‘no’ to. So, how can we determine which tasks we should say ‘no’ to? How can we determine what to place on our “Not To Do” list?